Contact Us

301 S Western Ave Ste #109
Los Angeles, CA 90020
Koreatown

Store Hours Mon-Sunday: 10:00AM - 6:00PM
Open 365 Days

We have variety of meats in store for same visit pickup!

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Call us

213-999-7272

Frequently Asked Questions (FAQ)

At Seoul Good KBBQ, we prioritize quality above all else. To ensure every order arrives at peak freshness and premium condition, we are currently offering delivery exclusively within Southern California while we refine our nationwide logistics.

Our goal is to expand nationwide by the end of this year, with a delivery system that meets our standards for freshness, speed, and reliabilityβ€”without compromising quality.

We appreciate your understanding and look forward to delivering our premium Korean BBQ selection to your area soon.

Yes. You can schedule your order in advance with a minimum notice of 48 hours. This allows us to carefully prepare your order and optimize our delivery routes to ensure the highest quality and freshness.

You may place orders up to two weeks ahead of your preferred delivery date to secure availability and ensure we have the quantity you need.

To view delivery dates for your area, please refer to our delivery schedule here.

🚚 Delivery orders must be placed within the designated ordering window for your delivery region. We need 2 business days to prepare your delivery. Please refer to your area’s delivery schedule for available dates and cutoff times.

Order cut-off times:

  • Tuesday deliveries: Order by Sunday at 9:00 PM
  • Wednesday deliveries: Order by Monday at 9:00 PM
  • Thursday deliveries: Order by Tuesday at 9:00 PM
  • Friday deliveries: Order by Wednesday at 9:00 PM

We carefully pack every order to ensure it arrives fresh or frozen at your delivery address for local deliveries. If you have any questions or concerns, our team is here to help and ensure the best experience.

Shipping is free for orders more than $200.00, $8 for orders in Koreatown, and $12.00 flat fee for out of Koreatown.

Yes. During checkout, you can indicate whether someone will be available to receive your delivery.

If you’re not home during your delivery window, your order will be securely delivered to your front door in an insulated, refrigerated package with ice packs to preserve freshness and quality.

If you live in an apartment, condo, or gated community, please provide accurate access instructions and entry details (such as gate codes, call box information, or concierge instructions) at checkout to ensure a smooth delivery in your absence. If we are unable to access your building or reach you due to missing or incorrect information, the delivery fee will still be charged, and your order will be refunded.

While our packaging is designed to keep your order safe and cold, we recommend receiving your delivery in person whenever possible to ensure the best freshness and overall experience.

If you need to cancel or modify your order, please contact us as soon as possible.

Please note that some orders may not be eligible for cancellation or modification due to product availability, preparation status, or special customizations. Once we receive your request, our team will review your order and confirm whether changes can be made.