Privacy Policy

Last updated: February 4, 2026

Welcome to Seoul Good KBBQ (β€œSeoul Good KBBQ,” β€œwe,” β€œus,” or β€œour”). These Terms of Service (β€œTerms”) govern your access to and use of our website located at seoulgoodkbbq.com, including all content, features, products, and services offered through the site (collectively, the β€œServices”).

By visiting, browsing, or purchasing from our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.


1. Eligibility and Use

You must be at least 18 years old or the age of majority in your jurisdiction to use our Services or place orders. By using our Services, you represent that you meet these requirements.

You agree to use the Services only for lawful, personal, and non-commercial purposes.


2. Our Products and Services

Seoul Good KBBQ provides fresh and frozen Korean BBQ meats, meal kits, and related food products for delivery.

Because our products are perishable food items:

  • Product availability may change without notice
  • Packaging and presentation may vary
  • Colors and images are for illustration only
  • Taste, texture, and appearance may vary naturally

We reserve the right to limit quantities or discontinue products at any time.


3. Food Safety and Handling Responsibility

Once an order is delivered or picked up, proper storage and handling are your responsibility.

You agree to:

  • Refrigerate or freeze products promptly
  • Follow provided storage and preparation instructions
  • Consume products before recommended dates

Seoul Good KBBQ is not responsible for spoilage, damage, or food safety issues resulting from improper handling after delivery.


4. Orders and Acceptance

When you place an order, you are making an offer to purchase. We may accept, decline, or cancel any order for reasons including:

  • Product availability
  • Pricing errors
  • Payment issues
  • Suspected fraud

Orders are only confirmed once payment is processed and you receive a confirmation email.

Because our products are perishable, orders may not be canceled or modified once processing begins, except where required by law.

Returns and refunds are subject to our Refund Policy.


5. Pricing and Payment

All prices are listed in USD unless stated otherwise and may change without notice.

Prices do not include:

  • Taxes
  • Shipping fees
  • Handling or delivery charges

You agree to provide accurate billing and payment information and authorize us to charge your selected payment method.


6. Shipping and Delivery

We use third-party carriers for delivery.

Delivery times are estimates only and not guaranteed.

Once your order is transferred to the carrier:

  • Risk of loss passes to you
  • We are not responsible for delays caused by carriers, weather, or circumstances beyond our control

If you believe a shipment was damaged or compromised in transit, contact us immediately upon receipt.


7. Accounts

If you create an account, you are responsible for:

  • Maintaining account confidentiality
  • All activity under your account

You may not transfer or sell your account.


8. Intellectual Property and Content Use

All content on our Servicesβ€”including but not limited to:

  • Product photos
  • Food photography
  • Branding
  • Logos
  • Recipes
  • Text
  • Graphics
  • Videos
  • Website design
  • Packaging designs

is the exclusive property of Seoul Good KBBQ and is protected by copyright, trademark, and other intellectual property laws.

You may NOT:

  • Copy or download images
  • Repost product photos
  • Use our branding or logos
  • Scrape or reproduce site content
  • Use our content for resale, marketing, or commercial purposes
  • Create derivative works from our materials

without our prior written permission.

Unauthorized use may result in legal action.


9. Third-Party Services

Our website may include third-party tools or services (such as Shopify, payment processors, or delivery partners). We are not responsible for their policies, performance, or accessibility.

Your use of third-party services is at your own risk.


10. Prohibited Conduct

You agree not to:

  • Violate any law
  • Interfere with site security
  • Transmit malware or harmful code
  • Scrape or harvest data
  • Impersonate others
  • Misuse our content or intellectual property

We may suspend or terminate access for violations.


11. Disclaimer of Warranties

The Services and products are provided β€œas is” and β€œas available.”

To the fullest extent permitted by law, Seoul Good KBBQ disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose.


12. Limitation of Liability

To the fullest extent permitted by law, Seoul Good KBBQ shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our Services
  • Purchase or consumption of products
  • Delivery delays
  • Website interruptions

Our total liability shall not exceed the amount paid for the product giving rise to the claim.


13. Indemnification

You agree to indemnify and hold harmless Seoul Good KBBQ and its affiliates from any claims arising out of your use of the Services or violation of these Terms.


14. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles. Any disputes shall be resolved in the courts located in that jurisdiction.


15. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised date. Continued use of the Services constitutes acceptance of changes.


16. Contact Us

Questions about these Terms? Click here or contact us below!

Seoul Good KBBQ
Website: seoulgoodkbbq.com
Email: support@seoulgoodkbbq.com
Phone: 213-999-7272
Address: 301 S. Western Ave. #109, Los Angeles, CA 90020